Are you hands-on, technically curious, and someone who loves solving problems in the field?

We’re looking for a Technical Support Executive (TSE) to join our team in Cagayan de Oro and help ensure smooth day-to-day operations for our transport operator partners.

What you’ll do

  • Install, configure and maintain Chalo devices
  • Troubleshoot hardware and field issues and ensure quick resolution
  • Monitor dashboards and respond to operational alerts
  • Train conductors and crew on Chalo’s tools and technology
  • Conduct preventive maintenance and reduce operational downtime
  • Visit and coordinate with operator partners
  • Maintain accurate installation, repair and field reports

We’re looking for someone who is:

  • Comfortable working on the road and in the field every day
  • Technically comfortable with basic hardware/electronics and troubleshooting
  • A strong executor who gets things done
  • Organized and detail-oriented
  • A clear communicator and practical trainer
  • Adaptable and calm under pressure
  • Observant, proactive and solution-oriented
  • High on ownership, integrity and teamwork