Are you hands-on, technically curious, and someone who loves solving problems in the field?
We’re looking for a Technical Support Executive (TSE) to join our team in Cagayan de Oro and help ensure smooth day-to-day operations for our transport operator partners.
What you’ll do
- Install, configure and maintain Chalo devices
- Troubleshoot hardware and field issues and ensure quick resolution
- Monitor dashboards and respond to operational alerts
- Train conductors and crew on Chalo’s tools and technology
- Conduct preventive maintenance and reduce operational downtime
- Visit and coordinate with operator partners
- Maintain accurate installation, repair and field reports
We’re looking for someone who is:
- Comfortable working on the road and in the field every day
- Technically comfortable with basic hardware/electronics and troubleshooting
- A strong executor who gets things done
- Organized and detail-oriented
- A clear communicator and practical trainer
- Adaptable and calm under pressure
- Observant, proactive and solution-oriented
- High on ownership, integrity and teamwork